Official Slot Kaki Document — Data Protection

Privacy Policy Slot Kaki —
Rights & Protections Your Data

At Slot Kaki, your privacy is more than a legal obligation — it is a genuine commitment we make to every member in Malaysia. This policy clearly explains what data we collect, how it is used, and your full rights as the owner of that data.

Updated: January 2026 English (en-MY) PDPA 2010 Compliant
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Contents of This Privacy Policy
Data We Collect & How We Use It
Sharing Data with Third Parties
Data Security & Storage
Your Rights as a Data Subject
Use of Cookies & Tracking Technologies
How to Contact Us About Privacy

Six Privacy Commitments Slot Kaki to You

The principles that guide how Slot Kaki handles the personal data of every Malaysian member

256-bit SSL Encryption

All your personal and financial data is transmitted via 256-bit SSL-encrypted connections — the same highest-level security standard used by Malaysia's major banks. Data transmitted between your device and Slot Kaki's servers cannot be read by any third party.

Data Not Sold

Slot Kaki has never and will never sell, rent, or trade members' personal data to third parties for marketing or commercial purposes. Your data belongs to you — we use it only for the purposes you consented to at registration.

PDPA 2010 Compliance

Slot kaki fully complies with the Personal Data Protection Act 2010 (PDPA) Malaysia in all aspects of personal data processing. We also ensure that the third-party service providers we engage adhere to equivalent data protection standards.

Data Minimisation

We only collect data that is strictly necessary to provide Slot Kaki services to you. This "minimum necessary" principle ensures we never request irrelevant information, and only authorised staff can access member data.

Control in Your Hands

You have the right to access, correct, transfer, or request the deletion of your personal data at any time. Slot Kaki provides a straightforward process to exercise these rights — simply contact our support team and we will handle your request within 14 business days.

Responsible Data Retention

Your personal data is retained only for as long as necessary for the stated purposes or as required under Malaysian law. Once an account is closed and the mandatory retention period has elapsed, your data will be securely deleted or anonymised from our systems.

This Privacy Policy explains how slot kaki ("we", "Platform") collects, uses, stores, and protects your personal information when you register for and use our online gaming platform in Malaysia. This Policy applies to all slot kaki members and any individual who interacts with our platform. By registering a slot kaki account, you agree to the practices described in this Privacy Policy. Please read this document carefully in its entirety. If you have any questions, contact us at support@slotkaki.best.

1

Introduction

Slot Kaki is an online gaming platform operating in Malaysia, offering a wide range of digital entertainment — slots, Sports Betting covering the Malaysia Super League and EPL, lottery, Live Casino, and E-Sports. We are committed to protecting the privacy and personal data security of every member.

This Privacy Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and reflects the data protection practices we have upheld since Slot Kaki was founded in 2019. We believe that transparency in data handling is the foundation of the trust we have built with over 850,000 registered members across Malaysia.

Important to note: slot kaki will never ask for your account password via email, phone, or Live Chat. If you receive any such request claiming to be from slot kaki, it is a fraudulent attempt. Please report it to our support team immediately.

2

Personal Data We Collect

Slot kaki collects your personal data through several means — directly when you provide it during registration or platform use, and automatically when you use our services. The following are the categories of data we collect:

Data you provide directly:

  • Identity Information: Full name as per MyKad or passport, MyKad or passport number (for KYC purposes), date of birth, and gender.
  • Contact Information: An active Malaysian mobile number, email address, and Malaysian residential address.
  • Financial Information: Your Malaysian bank account number, account holder name, and e-wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) used for deposits and withdrawals. We do not store credit or debit card numbers.
  • Verification Documents: A copy of your MyKad or passport, bank statement or e-wallet statement, requested during the KYC process for identity verification and high-value withdrawals.

Automatically collected data:

  • Technical Data: IP address, web browser type and version, device type (smartphone, tablet, laptop), operating system, and screen resolution.
  • Usage Data: Pages or sections of the platform you visit, the time and duration of each session, and your click and navigation activity within the platform.
  • Game & Transaction Data: Records of all games you have played (slots, Sports Betting on the Malaysia Super League or EPL, lottery, Live Casino, e-sports), bet amounts, game outcomes, deposit and withdrawal history, and bonus claim history.
  • Communication Data: Records of interactions with our customer support team via live chat or email, including the time, content, and resolution of each conversation.

Slot Kaki does not collect sensitive special-category data such as health information, political views, or religious beliefs, unless you voluntarily provide such information in your communications with us and it is relevant to the service requested.

3

How We Use Your Personal Data

The personal data we collect is used solely for lawful and stated purposes. slot kaki uses your information for the following:

  • Account Management: Creating and managing your slot kaki account, verifying your identity, processing registration, and enabling secure login.
  • Service Delivery: Enabling you to play slots, place Sports Betting wagers on the Malaysia Super League and EPL, purchase lottery tickets, enjoy Live Casino, and bet on MPL Malaysia e-sports — all through the Slot Kaki platform.
  • Financial Transaction Processing: Processing deposits via DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay, as well as processing withdrawal of winnings to your Malaysian bank account or e-wallet.
  • Security & Fraud Prevention: Identifying and preventing fraud, money laundering, unauthorised access, and platform abuse.
  • Legal Compliance: Complying with KYC (Know Your Customer), AML (Anti-Money Laundering), and other Malaysian legal and regulatory compliance requirements.
  • Customer Support: Responding to enquiries, resolving complaints, and providing technical assistance via Live Chat and email.
  • Marketing (with your consent): Sending information about promotions, new bonuses, and platform updates via email or in-platform notifications. You may withdraw this consent at any time through your account settings or by contacting us.
  • Platform Improvements: Analysing aggregated, anonymised usage patterns to improve the playing experience, identify features members want, and resolve technical issues.
Data Type Purpose of Use Legal Basis
Name & Phone Number Account management, identity verification Contract
Financial Information Deposit & withdrawal processing Contract
KYC Documents (MyKad) Identity verification, AML compliance Legal obligation
Game Records & Betting History Game management, dispute resolution, compliance Contract & legitimate interests
IP Address & Device Data Security, fraud prevention Legitimate interests
Platform Usage Data Product improvements & user experience Legitimate interests
Email Address Important communications & marketing (with consent) Contract & consent
4

Legal Basis for Data Processing

Slot Kaki processes your personal data on the basis of one or more lawful grounds under Malaysia's PDPA 2010:

  • Contract Performance: Processing required to deliver the Slot Kaki services you registered for — including account management, payment processing, and game operations.
  • Legal Obligation: Processing we are legally required to carry out under Malaysian law, including KYC requirements, anti-money laundering (AML) reporting, and financial record retention.
  • Legitimate Interests: Processing necessary for slot kaki's legitimate interests — such as platform security, fraud prevention, and service improvement — provided those interests do not override your fundamental rights and freedoms.
  • Authorization: For specific purposes such as sending marketing communications via email or notifications — where we require your explicit consent, which you may withdraw at any time.

If Slot Kaki needs to use your data for a new purpose not covered in this policy, we will notify you in advance and, where required, seek fresh consent before proceeding with that processing.

5

Sharing Data with Third Parties

Slot Kaki does not sell or trade members' personal data to any third party. However, in the course of operating the platform, we may share your personal data with a limited set of third parties where necessary, as outlined below:

  • Payment Service Providers: DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay providers receive the transaction data needed to process your deposits and withdrawals. All of these providers are held to strict security standards.
  • Game Providers: slots providers (PG Soft, Pragmatic Play, Habanero, Spadegaming, etc.), Live Casino providers (Evolution Gaming, Dream Gaming), and Sports Betting providers receive the session information necessary to run games properly.
  • Technical Service Providers: Cloud infrastructure providers, anonymised analytics services, and cybersecurity tools that help us operate and protect the platform.
  • Malaysian Authorities: Malaysian law enforcement authorities, regulatory bodies, or courts where we are required to do so by law or a valid court order.

All third parties with whom we share your data are required to comply with strict data protection agreements and may only use that data for the specified purposes. They are strictly prohibited from using slot kaki member data for their own marketing or commercial purposes.

6

Data Security

Slot Kaki implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

  • Encryption in Transit: All data transmitted between your device and Slot Kaki's servers is protected by 256-bit SSL/TLS encryption — the same standard used by Malaysia's leading banks such as Maybank and CIMB.
  • Encryption at Rest: Sensitive data including financial information and identity documents is stored in encrypted form within protected databases.
  • Access Controls: Only authorised slot kaki staff with a legitimate operational need may access member personal data. This access is governed by a multi-tiered permission system and is audited on a regular basis.
  • Two-Factor Authentication (2FA): slot kaki's internal systems use two-factor authentication for staff access to sensitive member data.
  • 24/7 Monitoring: Our technical security team continuously monitors our systems to detect any suspicious activity or unauthorised access attempts.
  • Regular Security Audits: The slot kaki platform undergoes regular security audits and penetration testing by independent third parties to identify and address potential vulnerabilities.

While Slot Kaki takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe — use a strong and unique password, never share your login credentials, and contact us immediately if you suspect any suspicious activity.

7

Data Retention Period

Slot kaki only retains your personal data for as long as necessary for the stated purposes or as required by Malaysian law. The following are general guidelines for our retention periods:

  • Active Account Data: For as long as your account remains active with Slot Kaki, we retain all personal data associated with your account.
  • After Account Closure: Basic account data and financial records are retained for a minimum of 7 years following account closure, in compliance with Malaysian legal requirements on financial record-keeping and anti-money laundering.
  • Game Records: Gaming and betting history is retained for 2 years from the transaction date for dispute resolution and compliance purposes.
  • Communication Logs: Customer support session records and email communications are retained for 2 years.
  • Marketing Data: Data used for marketing communications is deleted as soon as you withdraw your consent.

Once the retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked to you personally. This deletion or anonymisation process is carried out using industry-standard methods.

8

Your Rights as a Data Subject

Under Malaysia's PDPA 2010, you have the following rights regarding the personal data we hold about you. Slot Kaki is committed to facilitating the exercise of these rights:

Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days.
Right to Correction
If your personal data is inaccurate or incomplete, you have the right to request a correction. We will update our records within 7 business days of receiving the required supporting documentation.
Right to Erasure
You may request the deletion of your personal data in certain circumstances. Please note that data which Malaysian law requires us to retain cannot be deleted until the mandatory retention period has expired.
Right to Object
You have the right to object to the processing of your data for direct marketing purposes. Once you object, we will immediately cease using your data for that purpose.
Right to Data Portability
You have the right to receive your personal data in a structured, machine-readable format, or to request that we transfer it directly to another service provider of your choosing.
Right to Restrict Processing
In certain circumstances, you may request that we restrict the processing of your data — for example, while you are disputing the accuracy of our records or while we are reviewing your objection request.

To exercise any of the rights above, contact our privacy team at support@slotkaki.best with the email subject line "Privacy Rights Request". We may need to verify your identity before processing your request. We will respond within 14 business days of receiving your completed request.

9

Cookies & Tracking Technologies

Slot Kaki uses cookies and similar tracking technologies to enhance your experience on our platform, ensure it functions correctly, and analyse how the platform is used.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions — including maintaining your login session, remembering language preferences, and ensuring session security. These cookies cannot be disabled.
  • Performance Cookies: Collects aggregated, anonymised information about how visitors use our platform — including most-visited pages, time spent, and navigation patterns. This helps us continuously improve the platform.
  • Functional Cookies: Remembering your preferences — such as language, favourite game types, and display settings — to deliver a more personalised experience.
  • Analytics Cookies: Used to understand overall platform usage patterns and inform product improvement decisions. This data is processed in aggregate and is not linked to any individual's identity.

You can manage your cookie settings through your web browser's settings. However, disabling certain cookies may affect the functionality of the Slot Kaki platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.

10

Child Protection

The Slot Kaki platform is intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Should we discover that personal data from a minor has been collected without our knowledge — whether through inaccurate age information provided during registration or by any other means — we will take immediate steps to delete that data and close the account in question.

Parents or guardians who discover that their minor child has registered an account on Slot Kaki should contact us immediately at support@slotkaki.best. We will take immediate action to close the account and delete all associated data.

11

Cross-Border Data Transfers

In operating the Slot Kaki platform, some of your personal data may be processed or stored on servers located outside Malaysia — particularly in connection with international game providers such as Pragmatic Play, PG Soft, and Evolution Gaming, which operate from multiple locations.

In all cases of cross-border data transfers, slot kaki ensures that:

  • The receiving country or entity provides a level of data protection equivalent to or higher than that required under Malaysia's PDPA 2010.
  • Appropriate data transfer agreements, including standard contractual clauses, have been put in place with all overseas providers.
  • Data transfers are carried out solely for purposes necessary to provide the services you have requested.

If you would like to know more about cross-border data transfers involving your personal data, or to obtain a copy of the safeguards we have put in place, please contact us at support@slotkaki.best.

12

Amendments to This Privacy Policy

Slot kaki may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or technological developments. When we make material changes, we will:

  • Notifying you via an in-platform notification the next time you log in.
  • Sending an email to your registered email address at least 7 days before the amendment takes effect, for material changes.
  • Updating the "Last Updated" date at the top of this page.

Continued use of the Slot Kaki platform after the effective date of any amendments constitutes acceptance of the updated Privacy Policy. The latest version of this Privacy Policy is always available on this page. Current update date: January 2026.

13

Contact Us About Privacy

If you have any questions or concerns, or wish to exercise your privacy rights in relation to this Privacy Policy or how Slot Kaki handles your personal data, please reach out to us via:

  • Email: support@slotkaki.best — please include "Privacy Enquiry" in your subject line.
  • Live Chat: Via the Live Chat icon within the slot kaki platform, available 24 hours a day, 7 days a week.

We are committed to responding to all privacy-related enquiries within 14 business days of receipt. For more complex data rights requests, we will provide an update within that timeframe, even if full resolution may take longer.

If you are not satisfied with our response to your privacy enquiry, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, which is the regulatory body for PDPA in Malaysia.

FAQ Privacy Policy

Absolutely not. Slot Kaki has never and will never sell, rent, or share your personal data with any third party for advertising or third-party marketing purposes. Your data belongs to you, and we use it solely to provide Slot Kaki's services and to comply with Malaysian legal requirements.

slot kaki may require a copy of your MyKad or other identity document as part of the KYC (Know Your Customer) process mandated by Malaysian anti-money laundering (AML) laws. This is typically only required before processing withdrawals that exceed a certain threshold, or where an activity requires identity verification. Such documents are stored securely using encryption and are accessible only to authorised personnel.

You can opt out of receiving promotional emails from Slot Kaki in two ways: (1) Click the "unsubscribe" link found at the bottom of any promotional email you receive from us, or (2) Log in to your Slot Kaki account, go to Settings > Notifications, and turn off marketing communications. Please note that even after unsubscribing from promotional emails, you will still receive important account-related emails such as transaction confirmations and security notifications.

When you close your Slot Kaki account, we will retain your core account data and financial records for a minimum of 7 years, as required under Malaysian law governing financial record-keeping and AML obligations. Once the mandatory retention period ends, your data will be securely deleted or anonymised. Any data used for marketing purposes will be deleted immediately upon account closure. You may request details of the data we hold about you even after your account has been closed by contacting support@slotkaki.best.

slot kaki retains transaction records (amount, date, time, and status) for compliance and dispute resolution purposes. However, we do not store your full bank account number, card number, or e-wallet password. Sensitive payment information is processed directly by payment service providers (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, FPX) who maintain their own PCI-DSS security standards — such sensitive information never passes through or is stored on slot kaki's servers.
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Your Privacy Protected — Join Slot Kaki with Confidence

You now have a clear picture of how seriously Slot Kaki takes the protection of your personal data. With 256-bit SSL encryption, full compliance with Malaysia's PDPA 2010, and our commitment to never selling your data — you can register and play with complete peace of mind. Claim your RM100 welcome bonus today.

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